Whether you're closing a seven-figure institutional contract or running $10M+ through a Shopify checkout — an inaccessible Transaction Path is a revenue leak. I find it, blueprint the fix, and verify the proof.
For EdTech and SaaS vendors, an inaccessible login or registration kills the contract. For ecommerce brands, an inaccessible checkout bleeds high-volume revenue. Same root cause — different consequence. Both are fixable.
State and enterprise auditors are red-flagging vendors who can't prove a defensible, accessible transaction flow. For EdTech and SaaS companies, this is a binary outcome: the contract closes, or it doesn't. Accessibility is the gatekeeper — not a feature request.
For high-volume Shopify and ecommerce brands, an inaccessible checkout isn't just a legal risk — it's a conversion problem. Keyboard-only users, screen reader users, and motor-impaired shoppers represent real purchasing power. A broken path means abandoned carts, not bounced auditors.
Traditional audits hand your team a bug list with no implementation logic — so developers spend weeks translating WCAG citations into actual code. Every sprint lost to rework is a sprint not spent scaling. I deliver developer-ready specs, not a 400-page PDF.
"I have led accessibility programs for enterprise vendors in EdTech and enterprise software — bridging the gap between product development and the rigorous compliance standards of their most demanding institutional and corporate partners, from state procurement auditors to Fortune 500 procurement teams."— Jonathan Miller, Accessibility Architect & Program Leader
Enterprise clients served
Jonathan Miller
Accessibility Architect & Program Leader
Over the past decade, I've led complex, cross-functional software programs from early prototyping to global release — always with accessibility built into the foundation, not bolted on at the end. I combine academic rigor with a track record of establishing and scaling accessibility programs inside the industries I serve: an $8.4B global software leader whose products power enterprise ecommerce and SaaS workflows, and the nation's oldest employee-owned educational publisher, where accessible digital content delivery wasn't a checkbox — it was a contract requirement.
Three focused phases. No ambiguity. No surprises. A clear path from vulnerability to verified compliance.
We perform a deep-dive technical and logic audit of your critical revenue paths — login, registration, and checkout — to identify and prioritize every deal-killer vulnerability before an auditor finds it first.
We translate findings into developer-ready technical PRDs and ARIA implementation logic. Your team gets actionable specs, not a raw bug list — so they can focus on coding, not interpretation.
We verify the fixes and produce the documentation and technical proof you need to walk into your next procurement review with total confidence — and clear it.
Two engagement paths. Both designed to protect your revenue.
Tier 01
Best for: Teams with internal engineering bandwidth who need a clear, expert-designed roadmap — not more opinions.
The outcome: Your developers ship the code. I provide the precision roadmap and verify the result.
Get the BlueprintTier 02
Best for: Teams that need a fully managed, turnkey solution — zero internal bandwidth required.
The outcome: A fully managed mission to clear your technical debt, document your compliance, and secure the deal.
Start the Managed PathElite-level standards on every engagement, backed by recognized institutional credentials.
Seattle Pacific University
B.S. Computer Science & Engineering
University of Washington
Graduate Studies in User-Centered Design
Project Management Institute
Project Management Professional (PMP)
Secure your transaction path, arm your team with the documentation to prove it, and unlock the revenue your product has already earned.
Book Your Transaction Path Audit